Advanced Optimization
INFORM specialises in IT systems for the optimized planning and control of business processes. They are based on advanced decision support technologies including Operations Research and Fuzzy Logic. Complementing existing administrative IT solutions, these optimization systems are applied to business operations where situation responsive, high quality decision making under time pressure is essential in order to boost productivity.
The differentiating factor between ‘classic’ administrative software and this new breed of ‘add-on’ optimization systems is their capability to automatically create work sequences, job schedules, resource allocations, etc. which minimize operational costs while maximizing customer service. Their financial return-on-investment is typically well within 12 months after go-live.

Rather than merely providing software, INFORM is strongly committed to turn-key customer project support. Hence, application consultancy and go-live assistance are integral parts of every solutions offer, as well as long-term maintenance and support.

Company Development
Established in 1969, since 1986 INFORM enjoyed a sustained average revenue growth rate of around 25 % p.a. over an uninterupted period of now 19 ( ! ) years, with profits being consistently re-channeled into research & development. Today, the company employs more than 300 software engineers and business consultants. Organic growth and an extremely low staff fluctuation enable a continous accumulation of expertise, with five independant business divisions focussing on different application sectors and/or industries.

Global Scope
Headquatered in Aachen, Germany, the company has also offices in Frankfurt, London and Chicago.
Today, more than 50 % of revenues result from international business in currently 24 countries worldwide. On-line maintenance & support is provided globally across 18 time zones using secure Internet channels. This international orientation is also reflected in INFORM’s multinational workforce, including individuals from more than 27 countries worldwide.